Contents · Cold email basics

Cold email basics · Updated Oct 9, 2026

Cold email vs spam

In short

A cold email is an honest, relevant note to someone whose work it concerns, sent in small numbers, with an easy way to opt out. Spam is the opposite: sent to anyone, in bulk, hiding who sent it or what it's about.

The difference

Who gets it
Cold email: People chosen because what you offer fits their role and company
Spam: Anyone on a bought or scraped list
How many
Cold email: Small daily batches from real mailboxes
Spam: Thousands at once
The subject
Cold email: Says honestly what the email is about
Spam: Tricks: a fake “Re:”, false urgency, capitals
The sender
Cold email: Your real name, company and postal address
Spam: Hidden or made up
Opting out
Cold email: One click, honoured at once
Spam: Missing, or ignored
After a reply
Cold email: The follow-ups stop
Spam: More of the same

Why it matters to you

Each spam report tells inboxes that people don't want mail from your domain, and every mailbox on that domain pays for it, not only the campaign that caused it. Gmail and Yahoo publish limits on spam reports and filter or reject mail from senders over them. A few emails to the right people do more than many to the wrong ones.

A quick test before you send

  • Would this person see why you wrote to them in particular?
  • Could you say where you got their address, if they asked?
  • Does the subject say honestly what the email is about?
  • Is it easy to say no, or to stop hearing from you?

If any answer is no, fix that first. More on writing in Writing emails that get replies.

What SendPath enforces

  • Every email has an unsubscribe link and your postal address, or the campaign can't start. The rules
  • Unsubscribes, bounces and spam complaints are suppressed at once, so no campaign emails them. Suppressions
  • A reply stops that contact's follow-ups. The sequence
  • Inbox readiness warns about capitals, spam words, and a fake “Re:” or “Fwd:” on a first email. Inbox readiness
  • A mailbox whose bounces go over 5% (once it has sent 50) stops before it hurts your domain. Bounce stop
SendPath's Acceptable Use Policy doesn't allow bought, rented or scraped lists without a lawful basis for every address. The laws are summed up in The main laws.

If something's wrong

People reply asking how you got their address.
Tell them honestly and offer to remove them. If it keeps happening, the list is too broad: narrow it to the roles your offer is for.
Many replies are unsubscribes or annoyed.
Pause the campaign, tighten who it goes to, and rewrite the first line so each reader sees why you wrote to them.

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