Import contacts

Import a list

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   Step 1: On Contacts, click Import list, give the list a name, and pick how to add the contacts: Upload CSV, Enter manually or Google Sheets.
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   Step 2: Give each column a type. Email is required, and only one column can be Email. Columns you don't need: Do not import.
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   Step 3: Import. The new contacts start as Not verified yet.
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   Step 4: Verify the list (recommended): Verify emails in its menu (the three dots), or Run check on Verification. See Verify your lists.

A CSV file or Google Sheet can be up to 50 MB. The first row must be the column names.

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Columns become variables

Every column you keep becomes a variable you can put in an email. Its name comes from the column's name: First Name becomes {{first_name}}, Company size becomes {{company_size}}.

• A contact missing a value that an email uses is skipped, rather than sent a broken email.
• The campaign editor warns you when an email uses a variable the list doesn't have.

Check a list again

Mailboxes close and companies change, so an older list drifts. Recheck emails in the list's menu checks every address again without importing it again. It uses one verification per address, and asks before it starts. While a check runs, Stop check in the same menu ends it: what it found so far is kept, the addresses it didn't reach stay as they were (not verified, on a first check), and those don't use a verification.

When a first check stopped or didn't finish, Resume check in the list's menu picks it up: it checks only the addresses that aren't verified yet, and the ones already checked keep their results. It uses one verification per address it checks. Recheck emails starts over on the whole list instead.

Good to know

• Members with the Contacts: Export permission can download lists as CSV.
• Deleting a list removes its contacts for good. Suppressions are workspace-wide and stay.